Career Opportunities

Customer Service Representative
Location: Fountain Valley, CA

Currently, we have an opening in our Fountain Valley office for a Customer Service Representative in the X-Charge Department.

Duties for this position include:

• Receives calls from X-Charge credit card processing clients with escalated customer service issues. Investigates and resolves the issues to customer satisfaction. This includes, but is not limited to, missing funds, bank account changes, DBA changes, legal changes, adding Amex and Discover accounts, closing accounts, setting up internet access for CAM customers.
• Responds to technical questions from the Inside Sales group regarding X-Charge software. Provides Tier One Technical Support to X-Charge clients.
• Makes courtesy calls to top processing customers and resellers, ensuring they are happy with CAM's products and services.
• Other duties as assigned

This position requires the following:

• Strong customer service orientation; able to soothe and calm clients who are upset or angry.
• At least five years of experience in a Customer Service role.
• Experience with bookkeeping or accounting principles. Strong abilities in working with numbers.
• Outstanding problem solving skills
• Excellent communication skills, especially over the telephone
• Highly organized and detail oriented. Must have excellent follow-up skills.
• Flexible and able to multi-task
• Familiar, or able to quickly become familiar, with CAM's Merchant Services offerings and software. Must gain detailed technical knowledge of the software. Technical education or experience is necessary.
• Computer proficiency, especially with MS Word, Excel and Outlook.
• College degree or related experience.

The hours for this position are 7:00 am to 4:00 pm, Monday through Friday. Occasional work on company holidays will be required.

Apply online

Inside Sales Representative
Location: Henderson, Nevada

Are you a born sales person looking for an opportunity to be a superstar at an established, profitable company? If you have at least 2 years of inside sales experience and you love to sell over the phone, keep reading!

CAM offers a fun and positive environment. It's not a traditional call center environment. We don't have an ACD, listen to your calls, or have talk time requirements. Our goal is for you to be happy and motivated so that you can SELL, not to monitor you! Also, we provide you with warm leads, so there is no cold calling!

We have been in business for over 20 years! CAM is a publicly traded, legitimate company. We're required to follow SEC Regulations and we are audited every year by an outside accounting firm. Our books & finances are public knowledge. We're not a "fly by night" company like some others looking for Sales Reps!!!

CAM is very successful!!! And, we do our best to make you successful, too! You will be working in the hottest and fastest-growing part of our business. It's a very exciting place to be! Take a look at the press releases and other media information on our website (www.camcommerce.com) to see how quickly we are growing! Last quarter, we averaged over 500 X-Charge deals per month. This number has been growing steadily every single quarter. With 19 Sales Reps, that means our current average is about 27 closed deals per Sales Rep! In return, we compensate our Sales Reps very well. Our 2nd year Sales Reps typically earn between $60K to $100K+!!! CAM pays a base salary and the balance of your earnings will be based on residual commissions. This means that you will get a commission off of every customer you sign up - as long as they keep their business with us! Your income continues to grow and build over time.

CAM's Sales Reps stay with us!!! We have extremely low turnover because we treat our Reps well and reward them financially. We don't want our successful Reps to leave us! Our goal is to hire one Sales Rep who will remain with us for a long time, not to hire a group of ten people, churn through them and end up with one.

We offer a fairly flexible schedule! You choose the starting time that works best for you between 6:00 am and 9:00 am.

Our office is located in Henderson, about 5 miles south of the 95 & 215. If you have a sales background, and you are excited by this great career opportunity, send your resume to us today!! We look forward to hearing from you.

Apply online

Technical Support Specialist
Location: Fountain Valley, California

Do your family and friends constantly call you for help with their computer? Is technology your passion?

Why not get paid to do what you love??? And, you will get to learn more about technology in the process! If you are interested, read more about the Technical Support opportunity at CAM Commerce...

Although you are not likely to have heard of us, CAM is a successful, fun company that has been around since 1983. We are profitable and publicly traded on NASDAQ. CAM keeps growing and growing!!

What do we do? CAM develops retail point-of-sale and payment processing software for small and medium sized retailers. We also provide payment processing for merchants, as well as e-commerce web site design & hosting.

As we grow, we need to hire more Technical Support Specialists for our Fountain Valley office. What the job involves is vital to our business - you will provide assistance over the phone to our customers who have technical questions or problems with their CAM products.

What are we looking for? People who love technology and want to work in that field. You must have strong communication skills over the phone and be able to assist clients who have all levels of technical experience. CAM looks for technical people who love to help others! You don't need to have formal schooling, although technical education is great, too.

We provide a fun and casual workplace for our associates, as well as great benefits. Every day is jeans day at CAM! We are open to provide support Monday - Saturday, from 6:00 am to 6:00 pm.

Apply online

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